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Shipping & Delivery

Can you ship part of my order and send the rest later?

Yes, we can discuss partial shipment options if part of your order is in stock while other items are on backorder. However, whether we can split your shipment depends on:. ✔ The type of items in your order✔ Availability and estimated arrival time of

What happens if my item is on backorder?

If your item is on backorder, don’t worry! We handle backorders regularly, and the process is hassle-free. If you have any questions, feel free to contact us!📧 Email us: [email protected]📞 Call us: 1-855-632-8787. We’re here to ensure a s

Can I get a tracking number for my shipment?

Yes! Once your order has been shipped, you will receive an email confirmation with your tracking number. ✔ Check your email inbox for the shipping confirmation.✔ Log in to your account to track your order anytime: 👉 Track Your Order Here. If you hav

What should I do if I have not received my order yet?

If your order hasn’t arrived within the expected delivery time, here’s what to do:. 🟢 In Stock Items. 🟡 Backordered Items. 🔴 Out of Stock or Discontinued Items. If your order is delayed or if you need further assistance, we’re here to help!📧 Emai

What should I do if I received a delivered notification but my package didn't arrive?

If your order shows as delivered but you haven’t received your package, don’t worry—this can sometimes happen due to carrier delays, misplacements, or early delivery scans. Follow the steps below to locate your package. If your package is still missi

What is the process for returning an item?

At Hockey Supremacy, we want you to be completely satisfied with your purchase. That’s why we offer a 365-day return policy on eligible items. If you need to return an item, follow the steps below to ensure a smooth process. To qualify for a return,

Can I get a replacement for a stick that broke quickly?

If your composite hockey stick broke shortly after purchase, it may be eligible for a replacement under the manufacturer’s warranty policy. Most major brands offer a 30-day warranty from the date of purchase for sticks that break due to a manufacturi

How can I get name stickers for hockey sticks if mine are incorrect?

If you received incorrect name stickers with your hockey stick order, we’re happy to fix that for you!. To receive the correct name stickers, please reach out to our support team with the following details:✔ Your order number✔ A photo of the incorrec