Can I get a replacement for a stick that broke quickly?

If your composite hockey stick broke shortly after purchase, it may be eligible for a replacement under the manufacturer’s warranty policy. Most major brands offer a 30-day warranty from the date of purchase for sticks that break due to a manufacturing defect.

1. Check Your Stick’s Warranty Eligibility

To qualify for a warranty replacement, the stick must:
✔ Have broken due to a manufacturer defect, not misuse or wear and tear.
✔ Be within the warranty period (typically 30 days from purchase).
✔ Have the original proof of purchase available.

📌 Important: Pro Stock sticks, wood sticks, and some custom sticks do not come with a manufacturer warranty.

2. Who Handles the Warranty?

Stick warranties are handled directly by the manufacturer, not by Hockey Supremacy. Each brand has its own specific warranty process, and claim requirements may vary.

✔ Bauer: Submit Warranty Claim
✔ CCM: Submit Warranty Claim
✔ Warrior: Submit Warranty Claim
✔ True: Submit Warranty Claim
✔ Fischer: Email [email protected]
✔ Sher-Wood, Vaughn, Knapper, and other brands: Contact their support directly.

You can also check the Warranty section on your stick’s product page for brand-specific details.

3. How to File a Stick Warranty Claim

To initiate a claim, you’ll typically need to:

Provide clear photos of the broken stick.
Submit your proof of purchase (receipt or invoice).
Contact the manufacturer via their warranty claim page or email.

Once approved, the manufacturer will replace the stick with a one-time replacement of the same or equivalent model.

4. What If My Warranty Claim Is Denied?

If the manufacturer determines that the break was due to misuse, excessive wear, or an expired warranty, they may reject the claim. Unfortunately, Hockey Supremacy cannot override manufacturer decisions regarding warranty replacements.

Frequently Asked Questions

What if my stick breaks after the 30-day period?
If your stick breaks outside the warranty window, it is no longer eligible for replacement. You may consider purchasing a new stick or a Pro Stock option for added durability.

Can I return my broken stick to Hockey Supremacy?
No, all stick warranties must be processed directly with the manufacturer.

What if I lost my receipt?
A proof of purchase is required to file a claim. If you purchased your stick from Hockey Supremacy, check your order confirmation email or contact our support team for a copy of your invoice.

Need More Help?

If you have questions about the stick warranty process, feel free to reach out to our support team:

📧 Email: [email protected]
📞 Call: 1-855-632-8787

We’re here to assist and guide you through the warranty process!