What should I do if I receive the wrong item or a defective product?Updated 2 months ago
We’re sorry for the mix-up! We want to make things right as quickly as possible.
🚀 How to Report an Issue
If you received the wrong item or a defective product, please follow these steps:
- Contact Us – Email [email protected] or call 1-855-632-8787 with your order details.
- Choose Your Preferred Carrier – Let us know if you’d like a free return label from one of our carriers: FedEx, Canada Post, or UPS.
- Ship It Back – Print the prepaid return label and drop off your package.
- Receive a Resolution – We’ll quickly ship the correct item or offer an alternative solution.
Your satisfaction is our top priority, and we’ll do everything we can to resolve the issue hassle-free!
For further assistance, feel free to reach out—we’re happy to help! 🚀