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What’s the warranty?Updated 2 months ago

Warranty Page: Click Here
At Hockey Supremacy, we stand by the quality of the products we sell. Most warranties are handled directly by the manufacturer, and policies may vary by brand. Below is a breakdown of warranty coverage for hockey sticks, equipment, and defective items.

📌 Stick Warranty

If your composite hockey stick breaks due to a manufacturing defect within 30 days of receiving it, you may be eligible for a one-time replacement.

✔ Important Notes:

  • The warranty does not cover damage due to misuse or abuse.
  • Each manufacturer sets its own warranty conditions and timeframes—check the Warranty section on the product page for details.
  • A proof of purchase is required to process a claim.
  • Warranty claims must be made directly with the manufacturer.

🔹 How to File a Stick Warranty Claim

  1. Find the manufacturer’s contact details in the Warranty Section of the product page.
  2. Contact the manufacturer with your proof of purchase and warranty details.
  3. Follow the manufacturer's instructions to process your claim.


📌 Product Warranty (Equipment & Gear)

If your equipment has a manufacturer defect within the warranty period, it may be eligible for a one-time replacement.

✔ Important Notes:

  • The manufacturer requires the entire item (including all components) for warranty processing.
  • The warranty does not cover damage from misuse or wear and tear.
  • The warranty period begins when you receive your order and varies by manufacturer.
  • Claims must be made directly with the manufacturer.


📌 Damaged or Defective Items Upon Arrival

We inspect all packages before shipping, but if you receive an item that is damaged or defective upon arrival, we will replace it free of charge as long as it has not been used.

🔹 What to Do If You Receive a Damaged Item

  1. Take a clear picture of the damaged item.
  2. Email us at [email protected] with your order details and the picture.
  3. We will either:
    • Replace the item and ship it to you for free, or
    • If the item is no longer available, issue a store credit for its original cost.


📩 Need Warranty Assistance?

📧 Email us: [email protected]
📞 Call us: 1-855-632-8787

For full details on warranty policies, check the Warranty Section on the product page or contact the manufacturer directly. We’re happy to assist! 🏒🚀

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